Returns & Exchanges
At Halti, we want you to be completely satisfied with your purchase. If your new fashion items aren't the perfect fit, you can return or exchange them within 30 days of delivery.
1
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
2
Package Your Items
Place the unworn items with original tags still attached into the original shipping box or any secure mailing package.
3
Attach the Label
Print the prepaid shipping label provided via email and affix it securely to the outside of your return package.
4
Drop Off and Track
Hand over your package to the designated carrier outlet and keep your tracking receipt until your refund is fully processed.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing