Frequently Asked Questions

Everything you need to know about shopping with Halti.

How can I track my order?

Once your order has shipped, you will receive an email notification with a tracking number and a link to the carrier's website to monitor your delivery in real-time.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to start your request.

How do I find the right size?

Each product page features a detailed size guide. We recommend comparing your body measurements to our chart to ensure the perfect fit for your silhouette.

Do you offer international shipping?

Yes, Halti ships to over 50 countries worldwide. Shipping costs and delivery timelines vary by location and will be calculated at checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Buy Now, Pay Later options through Klarna.

Are your materials sustainably sourced?

At Halti, we are committed to ethical fashion. We prioritize organic cotton, recycled polyester, and transparent manufacturing processes to minimize our environmental footprint.